Entry-Level Customer Service Representative (BPO) - Open to Fresh Graduates & K-12 | No Experience Required

Kickstart your career in the dynamic world of Customer Service with Foundever, a global leader in business process outsourcing (BPO). We’re hiring motivated fresh graduates, K-12 completers, and college students for our Customer Service Representative (CSR) role in Canggu, Bali. This is your chance to join a company that values growth, innovation, and a supportive work environment. As a CSR, you’ll be the first point of contact for our clients, ensuring their needs are met with professionalism and efficiency. With competitive pay and opportunities for advancement, Foundever is the perfect place to build your career.

In this role, you’ll handle inbound and outbound customer calls, providing exceptional service and resolving queries promptly. You’ll work with our team to ensure our clients receive the highest level of satisfaction. Foundever offers a collaborative work environment, where your ideas and contributions are valued. Join us and be part of a team that’s committed to excellence and continuous improvement.

Foundever is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

📋 Tanggung Jawab Pekerjaan

• Handle inbound and outbound customer calls with professionalism and efficiency.
• Provide exceptional customer service, ensuring client satisfaction.
• Resolve customer queries and complaints promptly and effectively.
• Update customer records and maintain accurate information.
• Work collaboratively with the team to improve customer service standards.
• Adhere to company policies and procedures.
• Participate in training and development programs.
• Maintain a high level of confidentiality and discretion.

🎓 Kualifikasi & Syarat

• Fresh graduate, K-12 completer, or college student.
• No prior experience required.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Basic computer skills, including proficiency in Microsoft Office.
• Willingness to learn and adapt to new systems and processes.
• Strong problem-solving and analytical skills.
• Ability to work in a team environment and contribute positively.

🛠️ Keahlian

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